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"XML and JSON are not relics of the past. They are foundations for the future of AI."
- Mark Gross, President, DCL


NEWSLETTER | July 2026

STRUCTURING DATA AND CONTENT SINCE 1981

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Accessible Content Should Not Be an Afterthought Nor a Scramble

The European Accessibility Act (EAA) made it clear: alt text is no longer optional, and a repeated figure caption won't cut it. DCL's contextual alt text solution reads both the image and the surrounding narrative to generate meaningful, EAA-compliant descriptions at scale with no manual bottlenecks, no security tradeoffs. If you've got budget left before year-end, this is a good use of it. Alt text projects are concrete and scoped and deliver a visible compliance win before your fiscal year closes.

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German Court Answers Who is Liable When AI Makes Up Things

A Munich court recently ruled that Google is directly liable for false claims generated by its AI Overviews. This is a landmark decision that draws a hard legal line between traditional search results that point to sources and AI-generated summaries that sometimes invent their own. The case involved two German publishers falsely linked to scams, with the court noting the AI produced claims that appeared in none of its cited sources. Google plans to appeal, but the reasoning is already sending ripples through every industry building AI-powered answers. What does "content you can verify" mean when the machine is writing its own version of the truth? 

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Lorem Ipsum? Who Came Up With That?

"Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua." It's likely you've "read" Lorem Ipsum text before and perhaps you even remember early desktop publishing programs like Aldus Pagemaker (later Adobe PageMaker) that is credited with introducing Lorem Ipsum to the digital world in the 1980s. Prior to Pagemaker, filler text was created using Letraset transfer sheets. As desktop publishing gained popularity, so did the use of Lorem Ipsum. This filler text has long been credited to Cicero. But is that exactly accurate? This video dives deep into the lore of Latin literature, 20th century typesetting technology, and the history of typography. 

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DCL Bytes: Implementing a DITA CCMS Project is Like Managing a Restaurant

DCL Bytes is part of the DCL Learning Series and features short, informative clips on technology, structured content, and more. In this video short, DCL's David Turner and Nolwenn Kerzreho from MadCap IXIA CCMS use staffing and managing a professional kitchen as a metaphor for implementing your DITA CCMS content management project. 
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UPCOMING EVENTS

WEBINAR: Before You Feed the Machine: Cleaning Content for AI Workflows - July 22

DCL's Christopher Hill and Marianne Calilhanna will present

As organizations race to leverage AI for content delivery, personalization, and automation, one unfortunate truth continues to surface: AI is only as good as the content it consumes. Tune in to understand how organizations can turn messy repositories into strategic enterprise knowledge.

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CONFERENCE: Balisage: The Markup Conference - August 3 to 7  | Online

The Denouement — The End of the Line — The Last Hurrah!

Balisage is devoted to descriptive markup, how to use it to best effect, and what it means for technology, access to information, and the preservation of information for the future. This pivotal event is a long-standing meeting place for everyone working in markup and the August event will be the last hurrah for the conference.

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WEBINAR: The Conference That Wasn't: IEEE's Investigation into a Paper Mill Operation - August 12 

Deceptive publication practices continue to threaten the integrity of scholarly communication. Paper mills are more sophisticated, beyond falsified journal submissions, and exploit the conference publishing ecosystem by operating under the guise of legitimate academic conferences to disseminate fabricated research. This DCL Learning Series reprises a case study from IEEE’s investigation into one such organization, which ultimately led to the retraction of the entire conference’s proceedings.

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CONFERENCE: Silverchair's Platform Strategies - September 23 | Washington, DC

DCL is a proud sponsor of this event!

Platform Strategies delivers opportunities for scholarly and professional publishing leaders to learn, network, and share insights on the technology and strategy trends shaping the industry. It incorporates case studies, innovators in adjacent industries, and in-depth discussions.

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CONFERENCE: The LavaCon Content Strategy Conference - October 25 to 28 | Charlotte, NC

DCL is exhibiting

The program includes over 70 sessions and hands-on workshops on enterprise content initiatives. Focusing on "Reducing Costs, Generating Revenue, and Improving the Customer Experience Through Better Content," the event's topics cover Content Strategy, Content Operations, TechComm Management, and AI.

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DCL partners with many global organizations that complement our services and offer a complete workflow solution to our customers. Following are some recent highlights from DCL's Partnership Laboratory.

The Next-Gen Editor Democratizes Structured Authoring for the Entire Enterprise 
When only technical writers can create and manage structured content, it won’t scale. Today, product experts, support teams, and compliance specialists all play a role in creating customer knowledge. But most structured authoring environments were never designed for broad collaboration. Paligo’s Next-Gen Editor changes that. The Next-Gen Editor bridges the gap between technical writing and expert knowledge. The editor strips away the technical controls that confuse most non-technical users and replaces them with a familiar, intuitive, and easy-to-use user interface. If you’ve used word processing tools like Word or Google Docs, then this editor will feel familiar. 

Tag, you’re it! Playing nice with DITA

When we create content, whether it’s a blog post or an instructional guide, we think about our own requirements. What does the style guide say about how to word this phrase? What formatting do I apply here? But if we pull back and look at the other teams that we work with, there’s a broad spectrum of content needs which often don’t line up. However, there are still opportunities to bridge between silos, and ways to allow different teams to play together.

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The Future of Reference Material - Interview with Mark Gross, President of DCL

In 2013, Mark Gross sat down with Good e-Reader to discuss the future of reference books. Encyclopedia Britannica had just announced that it had created its last print edition. Mark shared his thoughts on what this trend meant for academia and discussed the perception of what value a book has. DCL had converted six specialized encyclopedias that year. About 3 years prior to Elon Musk referencing Neuralink, Mark had significant thoughts about the future of textbooks and information: "readers could become nearly paper thin someday, or may be built into heads-up displays in glasses–or maybe just implants with direct feeds."

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