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"Trust cannot be outsourced to machines." - Mark Gross, President, DCL |
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NEWSLETTER | May 2026 STRUCTURING DATA AND CONTENT SINCE 1981
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CTI Acquires
Data Conversion Laboratory, Expanding Platform in Data and Information Management |
CTI
recently announced the acquisition of DCL. The acquisition accelerates
CTI's strategy to build a comprehensive platform across the data and
information management lifecycle. "When we decided to find a partner for DCL, we sought a team that understood what we've built and that would invest in its future," said Mark Gross, founder and President of DCL. "In CTI, we found exactly that. Our team, our client relationships, and the quality of our work will be assured. In an era where AI makes knowledge management both more powerful and more consequential, the combined organization is positioned to be an industry leader for trustworthy information services." |
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Deep XML Modeling at Scale:
Consolidating 80 Years of Legacy Content
into a Unified, Standards-Driven Platform |
The Association for Materials Protection and Performance (AMPP) was formed through the consolidation of three organizations, inheriting more than 80 years of technical papers, standards, books, training materials, and journal articles. This archive was fragmented by design: documents created in different formats, governed by different workflows, and tagged (if tagged at all) according to various standards. To unify member services and enable modern digital delivery, AMPP needed to normalize this heterogeneous archive into a single, coherent, deeply modeled XML format. Mark Gross, President at DCL, presented this case study at NISO Plus, detailing how DCL helped AMPP transform decades of disparate, inconsistently structured content into a richly tagged JATS/BITS corpus.
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Dialects, Data, and a Dream (And MS Paint!) |
One hobbyist built what may still be the most comprehensive map of American English dialects, using MS Paint, hand-coded HTML, and a spreadsheet's worth of patience.
Rick Aschmann's dialect map has been quietly living on the internet since the early 2000s, mapping pronunciation patterns across every U.S. state and Canadian province. He sourced his data from academic linguistics research, layered it into MS Paint, and built a clickable web experience by hand. No CMS. No cloud infrastructure. Just curiosity and craft.
The map is suddenly more relevant than ever. As AI language models become central to how we communicate, researchers are finding that dialect matters enormously. LLMs can exhibit bias toward speakers of non-standard dialects, misidentify speech patterns, and reinforce linguistic stereotypes. Understanding where dialects come from and how they differ is foundational to building technology that works for everyone.
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DCL Bytes: Optimizing Content for LLMs |
DCL Bytes is part of the DCL Learning Series and features short, informative clips on technology, structured content, and more. In this video short, David Turner and Rich Dominelli discuss the topic of Trustworthy AI and how it can optimize content for LLMs. They delve into the importance of structured, machine-readable content, explaining how the conversion and enrichment of data impact AI's ability to retrieve and generate reliable responses. Through a case study demonstration, they showcase the practical application of AI in organizing complex legal documents, highlighting the challenges and solutions in extracting accurate information for better decision-making. |
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DCL partners with many global organizations that complement our services and offer a complete workflow solution to our customers. Following are some recent highlights from DCL's Partnership Laboratory. |
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Single Source of Truth: Fixing Content Fragmentation in Modern MRO Operations In today’s aviation maintenance environment, the speed and complexity of operations are increasing, yet many MRO organizations are still relying on scattered technical content and manually maintained spreadsheets to keep their workforce aligned. Mixed fleets, continuous OEM updates, internal engineering changes, and tight turnaround pressures make it essential for technicians to quickly access the right information and confirm they’re authorized to act on it. When this information lives in multiple locations, or worse, when teams are unsure about which version is correct, maintenance becomes slower, less predictable, and more exposed to compliance failures.
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Trial Interactive eClinical Solutions
TransPerfect’s Trial Interactive is an industry leader in practical, global eClinical innovation that simplifies and automates clinical processes for sponsors, CROs, and sites around the world. The 21 CFR part 11 compliant unified platform delivers an author-to-archive collaboration experience with solutions for clinical document management, site selection, site activation, e-learning, compliance training, quality, and more with seamless solution interoperability and indexing to the eTMF. Trial Interactive is consistently selected by clinical professionals for providing the most comprehensive yet intuitive experience with the most complete offering of technology and expert TMF services.
[WATCH VIDEO] |
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Paper Planes: The Low-Tech Lifeline That Kept Modern Aviation Safe
Despite the high-tech cockpits of modern aircraft, flight safety and navigation documents remained stubbornly paper-based in 2006. Keeping aviation charts, maps, and other documentation updated was a major logistical challenge. The New York cargo carrier Atlas Air solved the problem by outsourcing its weekly manual revisions to DCL, cutting costs by over $250,000 a year while improving accuracy and tracking. It's a behind-the-scenes look at the unglamorous but safety-critical work of making sure every pilot, on every flight, has the right charts in hand before wheels up.
[READ THIS FASCINATING CASE STUDY!] |
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